Privacy Policy

How we collect, use and protect your personal data.

Last updated: [LAUNCH DATE]

This Privacy Policy explains how ORBIQ Environmental Intelligence Services FZ-LLC (“ORBIQ”, “we”, “us”) collects and uses personal data when you visit orbiqservices.com or contact us. We handle personal data in line with Federal Decree-Law No. 45 of 2021 regarding the protection of personal data and other applicable UAE laws.

1. Who we are

ORBIQ Environmental Intelligence Services FZ-LLC, Compass Building – RAKEZ, Al Shuhada Road, Street C, Al Jazeera Al Hamra, Ras Al Khaimah, UAE. RAKEZ Licence No. 52001051. Email: info@orbiqservices.com.

2. Information we collect

Enquiry form: name, company, phone, email, the service you need, site location and your message.
When you contact us directly: the details you share by phone, WhatsApp or email.
Website usage: information collected through analytics cookies, such as pages visited, device and browser type and approximate location.

3. How we use your information

To reply to your enquiry and prepare a proposal
To deliver the services you ask us for
To improve our website and services

We do not sell your personal data.

4. Cookies and analytics

We use Google Analytics to understand how visitors use our website. You can block or delete cookies in your browser settings; the website will still work.

5. Who we share it with

We share personal data only when needed: with the providers that host our website, process our enquiry form and provide our email and analytics services; and with government authorities when you ask us to submit an application on your behalf, or when the law requires it.

6. Where your data is stored

Some of our service providers may store data outside the UAE. We use reputable providers and only share what is needed for the purpose.

7. How long we keep it

We keep personal data only as long as needed for the purpose it was collected for, or as required by law.

8. Your rights

You can ask us to:

Give you access to the personal data we hold about you
Correct or delete your personal data
Restrict or stop certain processing, such as marketing
Transfer your personal data

To make a request, email info@orbiqservices.com.

9. Keeping your data safe

Our website uses a secure (HTTPS) connection, and we limit access to personal data to the people who need it.

10. Changes to this policy

We may update this policy from time to time. The latest version is always on this page.